Privacy Policy
We take your privacy seriously. This policy explains how we collect, use, and protect your personal data.
Efficiency360 operates efficiency360.tech. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Romanian data protection legislation.
Data Controller
The data controller responsible for your personal data is:
What Data We Collect
Data you provide directly
- Name, email address, phone number, and company name — when you fill in a contact form, book a consultation, or subscribe to our newsletter.
- Job title and business requirements — when you request a service proposal.
- Payment information — processed securely via third-party providers; we do not store card details.
Data collected automatically
- IP address, browser type, device information, operating system, and screen resolution.
- Pages visited, time spent, referral source, and click behavior.
- Cookies and similar tracking technologies (see our Cookie Policy).
How We Use Your Data
We process your personal data for the following purposes and legal bases:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Respond to enquiries and provide consultations | Legitimate interest / Pre-contractual measures |
| Deliver contracted services | Performance of a contract |
| Send newsletters and marketing | Consent (opt-in) |
| Improve website and experience | Legitimate interest |
| Comply with legal/tax obligations | Legal obligation |
| Analytics and performance monitoring | Consent (cookie banner) |
Data Sharing & Third Parties
We do not sell your personal data — ever.
We may share data with the following categories of processors:
- Hosting providers (website infrastructure)
- Email service providers (newsletter and transactional emails)
- CRM and automation platforms (HubSpot, Make)
- Analytics services (Google Analytics with IP anonymisation)
- Payment processors (invoicing and payments)
All third-party processors comply with GDPR and process data only on our instructions. Where data is transferred outside the EEA, we ensure appropriate safeguards (SCCs or adequacy decisions).
Data Retention
Your Rights Under GDPR
As an EU/EEA resident, you have the following rights:
To exercise any of these rights, email us at privacy@efficiency360.tech. We will respond within 30 days.
You also have the right to lodge a complaint with the Romanian National Supervisory Authority (ANSPDCP) at www.dataprotection.ro.
Data Security
- SSL/TLS encryption for all data in transit.
- Secure hosting with regular backups and access controls.
- Access restricted to authorised personnel on a need-to-know basis.
- Regular security reviews and updates.
Children's Privacy
Our Site and Services are not directed at individuals under 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us and we will delete it promptly.
Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via a notice on our website. We encourage you to review this page regularly.
Contact
Privacy enquiries & data rights requests
privacy@efficiency360.tech